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Susan Nicholson started their work experience as a Human Resources Generalist at Clearfield Hospital in 1984. Susan was responsible for various HR functions such as recruiting, benefits administration, and labor relations. Susan also managed HR records and updated company policies and procedures. In 1998, Susan joined SVS Vision, Inc. as the Vice President of Human Resources. Here, they transformed HR from an administrative role to a strategic business partner. Susan worked with senior management to drive key business initiatives and implemented performance initiatives. Susan conducted thorough analysis of existing HR organization plans and developed business plans to update policies, procedures, services, programs, and operations. Susan directed all human resources functions, including recruiting, hiring practices, benefits, payroll, and compensation. The precise end dates for both roles are not provided.

From 2010 to 2016, Susan Nicholson attended Baker College of Clinton Township. During this time, they pursued studies in Business Administration and Human Resources Management, although it is not specified if they earned a degree.