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Lokesh Tomar is an experienced professional in operations and quality management, currently serving as a Process Manager at Sutherland since January 2024. Prior to this role, Lokesh held various positions at TaskUs as Operations Manager and at CONCENTRIX DAKSH SERVICES INDIA PRIVATE LIMITED as Team Leader. Previous experience includes Assistant Manager Training and Quality at Teleperformance, Quality Control Analyst at Xerion Retail Pvt Ltd, and Quality Assurance Analyst at Netlink Software Group America Inc, where responsibilities included improving quality through audits and feedback. Lokesh began the career as a Customer Service Associate at Firstsource, steadily advancing to Trainer, focusing on technical and voice training. Educational qualifications include a Bachelor of Commerce in Computer Applications from Bhopal School of Social Sciences and additional commerce education from St. Paul's Sr. Sec. School.