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Heena Parvin is an Employee Experience Specialist at PeopleStrong, focusing on enhancing the work environment, employee engagement, and satisfaction since May 2023. Prior experience includes a role as a Customer Care Executive at GoMechanic.in from June 2021 to August 2022 and various positions within the hospitality industry, including internships at Crowne Plaza Today Gurgaon and Jaypee Residency Manor Mussoorie. Heena holds a Bachelor of Hotel Management and Catering Technology (BHMCT) degree in Hospitality Administration/Management, earned between 2017 and 2021, and completed 12th grade in commerce from Kendriya Vidyalaya Punjab Lines Meerut Cantt from 2015 to 2017. Strong interpersonal and communication skills are integral to Heena's professional approach.