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Shane Phillips is an experienced IT professional with a diverse background in technical support and engineering. Currently serving as IT Support Specialist at Surgical Information Systems since July 2021, Shane has prior experience as a Customer Engineer L2 Deskside Services at Computacenter US for a brief period in 2021, and spent over five years as Desktop Support 3 at CompuCom. Earlier roles include Computer/Network Technician at Osceola County School District for six years and Engineering Tech at LMG, Inc. for over three years. Shane's educational background includes studies in Audio/Video Engineering at The Art Institutes and broadcasting at Columbia School of Broadcasting, along with coursework at Eastfield College.