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Kerry Roberson has extensive experience in customer service and technical support within the healthcare technology sector. Currently serving as a Customer Service Engineer III at OraMetrix since 2010, responsibilities include providing phone and remote support for 3D dental imaging products, refining processes for product improvement, and acting as a liaison between customers and engineering. Prior roles include Installation/Integration Specialist at Stryker from August 2008 to December 2010, where duties encompassed technical design reviews, EMR implementation, and escalated issue resolution. Additional experience includes serving as a Quality Assurance Administrator at Globaltech Solutions from 2003 to 2007. Kerry Roberson holds a degree in Electronic Technology from ATI Technical Training Center, obtained from 1998 to 2000.