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Gemma Wood is an experienced professional with a diverse background in customer service and administration. Currently serving as a Senior Helpdesk Administrator at Sure Maintenance since January 2022, Gemma previously worked as a Reception Team Member at Bowers Mill Hotel from July 2021 to June 2022. Prior experience includes a role as Business Manager at Provident Financial Group - Provident HC & Satsuma from February 2018 to July 2021, and an extensive tenure as Area Manager with the same organization from September 2005 to June 2017. Education was completed at Failsworth High School from 1993 to 1998.