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Jennifer Kopach began their work experience in 2005 as the Clini-Doc Operations Manager at Elsevier's Gold Standard. Jennifer held this role until 2009 when they transitioned to become the Product Quality Manager. In 2011, Jennifer joined Surescripts LLC as the Principal Integration Management Analyst.

Jennifer Kopach attended the University of Scranton from 1997 to 2001, where they studied Kinesiology and Exercise Science. After that, they pursued their Bachelor of Arts (B.A.) degree in Natural Sciences/Math at Thomas Edison State University from 2010 to 2011. Later, they completed their Master's degree in Biomedical Informatics from Rutgers University - Newark, where they studied from 2014 to 2020.