Stephen Shellswell is an experienced leader in B2B operations and service assurance, currently serving as Head of B2B Operations at Sure Business since November 2016, where Stephen oversees a team of 45 dedicated to client collaboration in the areas of network, cloud, and application services. Stephen has held multiple senior management roles, including Head of Service Assurance for Managed Services and PMO, where Stephen modernized operational processes and drove digital transformation. Previous experience includes roles at Calligo Limited, where Stephen led infrastructure operations during significant revenue growth, and Foreshore Ltd, where Stephen managed the technical teams and presales consultancy. Stephen holds advanced degrees from the University of Oxford, Quantic School of Business and Technology, Cranfield School of Management, and Guernsey College of Further Education.
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