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Red Pasibi is an accomplished Senior Service Delivery Manager at SupportNinja, with extensive experience spanning over a decade in service delivery and team management roles. At SupportNinja, Red leads and mentors teams to exceed key performance indicators (KPIs) while enhancing customer service. Previous positions include Service Delivery Manager and Key Account Manager at Bolton International, where Red oversaw multiple teams for major clients and managed various operational processes. Red's career also features roles such as Managing Consultant at Salesify, Team Leader at Concentrix, Voice and Data Services Manager at West Corporation, and Operations Supervisor at Harte-Hanks. Red began professional contributions as a Technical Lead at TELUS International, supporting technical service teams for a gaming console, and initially worked as a Freelance Artist. Red holds a Bachelor's Degree in Advertising from the Polytechnic University of the Philippines.