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Mark Schmidt currently serves as the Chief Executive Officer at NapthaAI, focusing on decentralized AI workflow and agent orchestration. In addition, Mark has held multiple roles at ToDoolie since April 2019, including Chief Operations Officer and Board Member, where responsibilities encompass identifying organizational threats and implementing strategic changes to enhance productivity and employee satisfaction. Mark's experience includes directing customer success initiatives at multiple organizations, including a role as Principal Customer Operations Consultant at Support Hacker, and leadership positions at Sweet and Mozilla, where management of support operations for the Firefox browser was key. Mark's background in technical support is complemented by previous roles at Duo Security and Barracuda Networks, culminating in a well-rounded career dedicated to optimizing business operations and customer success. Education includes ongoing studies at Eastern Michigan University in Technology Business Management with a focus on cryptography and information assurance.