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Abigail Campbell is an experienced Customer Experience Specialist currently working at Supernormal since February 2023. Previously, Abigail held various roles at Yumble from September 2018 to November 2022, including CX Manager for Logistics and Processing, Customer Experience Manager, and Customer Success Associate. Abigail also worked as a Senior Customer Happiness Associate at Baked by Melissa from March 2016 to September 2018 and as a Customer Communications Associate at Rent The Runway from November 2014 to March 2016, where responsibilities included mediating between customers and other departments. Earlier experience includes a Team Lead position at Urban Outfitters from March 2010 to February 2014, where training new employees and maintaining floor organization were key duties, and sales associate roles at Dylan's Candy Bar and Forever 21. Abigail holds a Bachelor of Arts degree in Humanities and Justice from John Jay College (CUNY), earned between 2007 and 2011.