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Heather Cowles has extensive experience in the brokerage and import industry. Heather has held various roles at both SBS Group of Companies and Expeditors, where Heather has demonstrated strong leadership skills and a deep understanding of trade compliance. Heather's responsibilities have included managing accounts, overseeing entry audits, handling Free Trade Agreement solicitation, managing ACE reporting, and leading brokerage teams. Heather has also played a key role in process improvements and employee training. Heather's background showcases their expertise in import operations and compliance.