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Melissa Pino has extensive experience in technology and operations management within the public and private sectors. Currently serving as Jefa del Departamento de Tecnología y Operaciones at Superintendencia de Seguridad Social since March 2012, Melissa has held various leadership roles including Jefa de Proyectos TI for Ley Sanna and Beneficios Sociales, and Coordinadora de Proyectos TI in the same area. Prior to this, Melissa worked at Paperless LA and NCX Ltda. as anIngeniero de Software. Melissa holds a Diplomado en Business Intelligence from Universidad de Chile and completed a course on Introducción a la Administración del Estado at Contraloria General de la República de Chile. Melissa earned an Ingeniero Civil en Ciencias de la Computación degree from Universidad de Chile.