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Jenny Zheng's work experience starts in 2004 with The Coca-Cola Company, where they worked as an HR Officer until 2006. In 2006, they joined eBay as an HR Generalist before moving on to Blizzard Entertainment in 2007. At Blizzard Entertainment, Jenny served as an HR Manager for over ten years, focusing on Compensation & Benefits planning and execution for various entities in Asia Pacific. In 2018, they joined Supercell as a People/Talent Acquisition specialist.

Jenny Zheng attended East China University of Science and Technology from 1999 to 2003. During this time, they obtained a Bachelor's degree in Materials Science. In addition, they also pursued a Bachelor's degree in English Language and Literature, General from the same institution during the same time period. Jenny has also obtained certifications in GRP from WorldatWork in November 2014 and in Target Selection from Development Dimensions International in April 2005.