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Vicente Serrano

Head Of Sales Operations at Sunhero

Vicente Serrano has a long history of work experience. Vicente began their career in 2006 as a Tourism Teacher at the Polytechnic for UPCT Universidad Politécnica de Cartagena. That same year, they also began working as a Front Desk Operations/ Quality Supervisor for NH Hoteles. In 2011, Vicente moved to Booking.com, where they held two roles, Operational Excellence Manager - Asia and Commercial Operations Coordinator - EMEA. In 2022, Vicente joined Sunhero as a Sales Operations Manager.

Vicente Serrano's education history includes a Bachelor's degree in Tourism and Travel Services Management from Universidad Politécnica de Cartagena, which they obtained between 2002 and 2005. Vicente then completed a Master's degree in Hotel/Motel Administration/Management from Esden Business School between 2009 and 2010. In 2010, they obtained a Cambridge International Diploma in Business from University of Cambridge. Vicente also completed a Specialization in Revenue Management from Universidad Alfonso X El Sabio in 2011. More recently, they have been obtaining additional certifications, including a Lean Six Sigma Green Belt from Six Sigma Academy Amsterdam in January 2022, an Operations Management Program from Udemy in January 2022, a SQL Bootcamp from Pierian Data in January 2022, a Business Analysis & Agile Project Management from The BA Guide in November 2021, and The PowerMBA - Harvard BMM from ThePowerMBA in October 2021. Vicente is currently enrolled in ThePower Business School's ThePowerMBA program in Business Expert - Business Administration and Management, which they began in 2021 and is expected to complete in 2022.

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