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Shagun Tewari is an accomplished Business Operations Manager in Sales Operations and Enablement at Sumo Logic since January 2020, with a previous role as Senior Business Analyst. Prior experience includes serving as a Senior Salesforce Business Analyst at ZeroCater, where responsibilities encompassed Salesforce configuration, data/API integrations, and cross-departmental collaboration to enhance business processes. Prior to that, Shagun held a position as Senior Business Operations Analyst at Dynamic Signal, focusing on data visualization and performance metrics for a SaaS platform. Earlier roles include Salesforce Business Systems Analyst Intern at Sunrun and Senior Software Engineer at Infosys, showcasing a solid background in software development and project management. Shagun holds an MBA in Information Systems from San Francisco State University and a Bachelor's degree in Information Technology from Sardar Patel University.