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Natalie Malphrus has extensive experience in operations and marketing, currently serving as a Contractor at Summit Marketing since May 2004, where responsibilities include client interface, data analysis, and strategy direction. Previously, as Senior Vice President of Operations, Natalie implemented changes in production processes to enhance net income and conducted detailed analysis of direct mail, resulting in increased client revenue. Prior experience includes serving as Vice President of Operations at the American Heart Association, managing finance, accounting, and business operations for a significant budget across a four-state area. Natalie holds a Master of Business Administration from the University of St. Thomas and a Bachelor of Arts in Accounting and Business/Management from Western Washington University.