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Amanda Merrin is a seasoned professional in energy efficiency program management, currently serving as Senior Program Manager for Direct Install Programs at Summerhill Group since December 2020. With a strong background at Summerhill, Amanda previously held roles as Program Manager, Fulfillment Manager, and Project Coordinator, contributing to the company's client-centric approach in delivering energy services. Prior experience includes a position as Customer Care Coordinator at Canadian Appliance Recycling Enterprise and Manager of Client Services and Operations at Accu-Link Call Centres Inc. Amanda's career began in customer service at National Money Mart, showcasing a long-standing commitment to enhancing customer engagement and program effectiveness in various capacities.