Operations and Customer Success Team
About
The Operations and Customer Success Team at Summer is dedicated to ensuring a seamless experience for student loan borrowers. They focus on optimizing operational processes, fostering successful partnerships, and providing personalized support to help clients navigate their loan repayment options effectively. By prioritizing borrower satisfaction and operational efficiency, the team plays a crucial role in empowering individuals to achieve their financial goals.
Team members
Angelica Kolic
Head, Partner Success
Ann Keating
Borrower Success Associate
Beca Jean-Soto
Borrower Success Associate
Bridget Haile
VP, Operations & Client Experi...
Christina Malanga
Senior Operations Manager
Frances Delfin
Senior Member Success Associat...
Karishma Parikh
Borrower Success Manager
Ritu Tandon
Chief of Staff
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