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Shannon Thompson possesses extensive experience in the healthcare and customer service industries. Currently, Shannon serves as a Commercial Sales Support at SummaCare since June 2021, following a role as a Patient Access Representative at Summa Health from July 2019 to June 2021. Prior experience includes a position as a Customer Service Representative at Empire Die Casting in early 2019 and a long-standing tenure at State Farm, where Shannon worked in various roles in insurance from September 2000 to January 2019.