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Luis Gustavo Feltran Serafim is an experienced professional in customer relationship management and marketing, currently serving as Customer Relationship Management Manager at Sumitomo Chemical Latin America since December 2018, following roles in trade marketing and strategic customer management. Prior to this, positions included Market Developer at FMC Corporation, where responsibilities encompassed market strategy implementation and budget management, and various roles at DuPont, including Senior Business Planning Analyst and Marketing Intelligence & Access Analyst, focusing on business strategy support and market access planning. Earlier experience includes internships in agricultural activities at Grupo USJ and Usina da Pedra. Luis holds an MBA in Marketing from ESPM and a degree from UFSCar.