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Suraj Shukla has held various positions in the past 8 years. From 2012 to 2014, they worked as a Healthcare Sales Executive for GLOBAL E TELE SERVICES PRIVATE LIMITED. After that, they were a Subject Matter Expert - Retention & Social Media Analyst and Customer Retention Executive at TinyOwl from 2014 to 2016. From 2016 to 2018, they worked as a Senior Customer Service Executive at Holachef Hospitality Pvt. Ltd., where their role included ensuring TAT achievement by the team, tracing call quality, managing team roster and attendance, and taking escalation, retention, and grievance. Most recently, from 2018 to present, they have held the roles of Manager - Social Media Marketing, Assistant Manager Customer Delight Team, and Senior Representative Customer Delight Team at SUGAR Cosmetics.

Suraj Shukla began their education in 2000 when they attended Swami Vivekanand High School and earned their Secondary School Certificate. From 2010 to 2012, they attended Nirmala Memorial Foundation College of Commerce & Science, where they earned their Maharashtra State Board of Secondary and Higher Secondary Education. Currently, they are attending Prakash College and is working towards their Bachelor of Commerce - BCom in Business/Commerce, General.