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Rachael Forget is a dedicated professional with extensive experience in customer service and scheduling coordination. Currently serving as the Radiology Scheduling Coordinator at Sturdy Memorial Hospital since November 2019, Rachael is responsible for managing approximately 50-80 patient appointments daily, ensuring compliance with HIPAA standards, and coordinating with radiologists and physician offices regarding special procedures and patient orders. Prior to this role, Rachael worked at Best Buy from November 2009 to August 2020, where responsibilities included cash flow management, handling customer service escalations, and supporting staffing needs while ensuring compliance with labor laws. Rachael's strong interpersonal and leadership skills contribute to effective patient interactions and operational efficiencies.