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Lyle Falkner is an experienced professional with a diverse background in customer support and business management. At Stukent, Lyle has taken on multiple leadership roles, including Impact/Severity Lead, where responsibilities include managing the issue escalation process and collaborating with Product Owners. Prior roles in customer support management involved restructuring data collection processes and hiring additional team members. Lyle also established a foundation in entrepreneurship through ventures such as Humility Coffee Roaster and Dark Marauder Kombucha, focusing on supply chain management and recipe development. Musical experience as a bassist with The Howls showcases Lyle's creative side, while earlier roles in various service and labor positions contribute to a well-rounded skill set.