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Kyla Palmer is an experienced operations manager currently serving at Residence Inn by Marriott since March 2024. Prior to this role, Kyla held various management positions within the hospitality industry, including front office manager at Marriott International from April 2022 to October 2023 and assistant front office manager at Sonesta Hotels for a brief period. Kyla's career began in customer service with Alliant Energy and included roles at BMO Harris Bank, Holiday Inn Express, and UPS Freight as a freight operations supervisor. Kyla graduated with an Associate's degree in Hospitality Administration/Management from Madison Area Technical College, completed between 2017 and 2021.