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James Chen has a diverse work experience in various roles and industries. James started their career as a Software Engineer at Rotten Tomatoes in 2003 and later worked as a Lead Engineer at CNET Networks. In 2006, they became a Creative Director at Citizens for the World and then joined HOT or NOT as a Software Engineer. In 2007, they served as the CTO at Six Plans, Inc. and later became a Director/Producer at Thinking Stone Productions. In 2011, they joined Wendy's Lookbook as a Director, Cinematographer, Photographer, and Producer. Currently, they are working as an Executive Producer/Creative Director at Collective Digital Studio, where they are the show runner for the Made at Smashbox program.

James Chen attended the University of California, Berkeley from 1999 to 2002, where they earned a Bachelor of Science degree in Electrical Engineering and Computer Sciences (EECS). Additionally, James Chen also had an educational experience at the Beverlly Hills Playhouse, although no specific degree or field of study information was provided.