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Shawn Rizzo has a solid background in customer service and management, with experience in various industries such as airlines, resorts, and contact centers. Currently holding the position of Outsource Performance Manager of Global Customer Service at StubHub, Shawn previously served as Director Of Customer Experience at Synergy Science, Inc. and Manager Of Owner Services at Blue Mountain Resort. With a previous role as Team Lead Reservations at Delta Airlines, Shawn has also held managerial positions at AirServ International and JetBlue Airways. Notably, Shawn has experience as a Contact Center Manager and Account Manager at Teleperformance, USA.