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Kevin McDonald is a senior managerial professional with extensive experience in customer service and project management across various industries. At StubHub, Kevin has served as Senior Manager for CS Projects & Business Liaison since June 2012, leading initiatives to enhance customer service operations. Prior to that role, Kevin held senior management positions at Minted.com and CafePress Inc., overseeing daily operations, large-scale recruiting, and customer service strategies. Kevin's earlier roles as an Account Manager at Influent and SITEL Corporation involved managing operational performance for BPO programs and collaborating on project implementations. Kevin holds a Bachelor of Arts in English from the University of Wisconsin-Platteville.