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Jeff Smith is an experienced technical documentation professional currently serving as the Technical Documentation Manager and Lead Technical Writer at strongDM since August 2020. Prior to this role, Jeff was a Senior Technical Writer at Auth0 from June 2016 to August 2020, where leadership in large-scale projects and advocacy for documentation culture were key contributions. Jeff's background includes significant content creation and management roles, such as a Technical Writer for Auth0 and a Web Consultant, providing services to various online platforms. Additional experience includes positions as a WordPress Editor at SitePoint and a Programmer Analyst at Matthews Aurora Funeral Solutions, along with web development work for Mueller Roofing Distributors, showcasing a strong blend of documentation expertise and technical skills.