Pooja Shah is a seasoned professional in the pharmacy and patient care operations sector, currently serving as Call Center Manager at Strive Compounding Pharmacy since September 2024. Previously, Pooja held leadership roles at Birdi as Director of Patient Care Operations and Manager of Pharmacy Operations, and at SpotRx Pharmacy as Sr. Manager of Patient Care Operations, among other positions. Pooja has extensive experience in managing operations, team performance, and patient engagement, particularly in driving the adoption of innovative pharmacy solutions. Pooja began the career journey as a Pharmacy Technician at CVS Pharmacy and further developed skills at Express Scripts and Walgreens. Educational credentials include an Associate's degree in Pharmacy Technician/Assistant from Chandler/Gilbert Community College, an Associate's degree in Graphic Design from Mesa Community College, and a Bachelor's degree in Fashion Design and Information Technology from the National Institute of Fashion Technology, Gandhinagar.