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Joshua Hai has a background in critical systems management and technical operations, with experience in companies such as Digital Realty, Ascent, US Navy, Walmart, and Stream Data Centers. Joshua has held roles such as Critical Systems Technician, Nuclear Machinist Mate, Customer Service Associate, and now as a Lead Critical Engineering Technician and Critical Facility Manager. Joshua Hai is experienced in managing teams, overseeing workflow and work order management, training plans, event management, customer communications, hiring, and performance management.