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JoAnne Wood is an experienced professional with a diverse background in customer care, billing, and technical support within the healthcare industry. Currently serving as a Customer Care Specialist at Tidewell Hospice since July 2018, JoAnne also holds the position of Medicare Billing Specialist at Curo Health Services, Inc. since May 2013, where responsibilities include processing Medicare claims and managing high-volume billing operations. Additionally, JoAnne has extensive experience as a Patient Care Coordinator at Regency Hospice, managing office functions, staff training, and patient admissions, while also resolving billing issues. Previous roles include providing tech support at Suncoast Solutions and serving as a Network Support Technician at Sykes, giving JoAnne a comprehensive skill set in both customer service and technical troubleshooting. JoAnne holds a degree in Small Business Management from Camden County College.