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Emily Machado is a Customer Success Coordinator at the Strategy Institute, with experience in managing client relationships and supporting web development projects at TeckPath. Previously, Emily held roles at Shoppers Drug Mart as a Beauty Advisor and Cashier Supervisor, providing product knowledge and enhancing customer experiences. Additional roles include Barista at Bloomer's Vegan Foods, and internships at the Canadian Centre For Victims Of Torture in graphic design and community engagement. Emily holds a Bachelor of Technology degree in Graphic Communications Management from Toronto Metropolitan University.