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Jimmy Ponce possesses extensive experience in technical support and service engineering, currently serving as a Senior Regional Support Specialist at Stratasys since June 2012. Previous roles at Stratasys include Regional Support Specialist and Senior Field Support Engineer. Prior to this, Jimmy Ponce worked at GEI WideFormat from July 2005 to June 2012 as a Field Service Engineer, contributing valuable expertise in field operations and client support within the imaging and printing industry.