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Ella Kunkel is a skilled professional with extensive experience in customer service and hospitality, currently serving as a Barista at Storyville Coffee Company since February 2017, where Ella acts as an ambassador for the brand and promotes excellent customer hospitality. Previous experience includes working as a Switchboard Operator at Southern Oregon University from September 2012 to June 2016, where Ella handled clerical tasks, provided directory assistance, and facilitated customer inquiries. Additionally, Ella served as the Vice President of Marketing for the Psi Theta Chapter of Alpha Kappa Psi from March 2015 to March 2016, focusing on social media management and public outreach. Ella holds a Bachelor of Science degree in Communication from Southern Oregon University, earned from 2012 to 2016.