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Shen Cottee possesses a diverse background in account management and operational roles, with experience at The Story Lab since April 2019, culminating in the position of Account Director. Previous roles at The Story Lab included Senior Creation Manager and Creation Executive. Prior to this, Shen worked as an Events Administrator at Sussex Chef, managing client catering needs and financial details. Additional experience includes a fast-paced sales role at Office Shoes during the holiday season, a Team Leader position at Co-op overseeing store operations, and work as an Ingest Operator at Sky conducting quality checks on broadcast content. Early broadcasting experience was gained as a Volunteer Broadcaster at Meridian FM Radio.