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Aline Ribeiro is a seasoned Customer Success Manager with extensive experience in driving client engagement and satisfaction across various industries. Currently at Storii, Aline focuses on enhancing care businesses through innovative EHR solutions, managing functional requirements, and providing customized training. Previously at Groundbreaker, Aline managed accounts for commercial real estate firms, emphasizing retention and growth while collaborating on product improvements. Aline's background includes providing customer support at MarineTraffic, where notable projects improved performance metrics, and leading a training team at SNEWS, delivering training to over 1,000 users. Aline began the professional journey as an English Teacher, fostering student development through interactive learning. Aline holds a Bachelor's degree in Social Communication, specializing in Journalism, from UniCEUB, and a Bacharelado in Journalism from Universidade Federal de Santa Catarina.