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Lucy Gibbs is an experienced technical analyst and customer service representative at Diligenta, a subsidiary of Tata Consultancy Services, where responsibilities include managing customer queries and communications since 2014. Additional experience includes roles as a secret shopper at Storecheckers, ticket seller at Oceana Nightclub, and sales advisor positions at Next Group PLC, demonstrating strong administrative and customer service skills. Lucy has a Bachelor of Science (BSc) in Geography from the University of Plymouth and has completed various educational qualifications, including A/AS levels and GCSEs, showcasing a solid academic background.