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Richard Jeffords' work experience includes co-founding and serving as the Chief Information Officer (CIO) at StoragePug since 2017. Prior to that, they worked as a Full Stack Developer at Right Click Design, LLC from January 2017 to July 2017. At Right Click Design, they primarily fixed broken websites and created new ones. From November 2015 to January 2017, Richard worked as a Full Stack Developer at 2:45Tech, where they built custom apps, maintained WordPress websites, and undertook contract work. Richard started their career in 2014 as an Undergrad Research Assistant at IRIS Lab UTK, where they served as a Sysadmin and IT Support, maintaining servers and conducting image processing research, 3D printing, GUI development, and Computer-aided design.

Richard Jeffords earned a Bachelor's Degree in Computer Science from the University of Tennessee, Knoxville, in the period of 2010 to 2015. Additionally, they have obtained a certification in Hubspot Sales Software from HubSpot, but specific details regarding the month and year of obtaining this certification are not provided.