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Gemma Hale currently serves as the Head of Commercial at Stoke City Football Club, a position held since June 2015, and is currently on maternity leave. Prior experience includes a series of roles at Wolves FC from November 2005 to June 2015, where Gemma Hale progressed from Commercial Coordinator to Commercial Office Manager and ultimately to Commercial Manager. Gemma Hale holds a Master's degree in Business Administration (MBA) from the University of Wolverhampton, completed between 2013 and 2015.