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Rania Zineldeen has a diverse background in customer service and museum operations, currently serving as a medewerker reserveringen at Stichting Nationaal Museum van Wereldculturen since April 2018, where responsibilities include handling tours and school groups, as well as scheduling museum educators. Rania has been a Medewerker Publieksdienst at Rijksmuseum van Oudheden since July 2012, focusing on ticketing and retail within the museum. Prior experience includes a role as Senior Service Desk Employee at HotelSpecials.nl from 2010 to March 2018, where Rania acted as deputy team leader and provided coaching. Additional positions include Service Desk Employee at Hortus botanicus Leiden, Management Assistant/Sales Employee at National Museum of Natural History Naturalis, and telephone fundraiser for the Leids Universiteits Fonds. Academic credentials include an MA in Archaeology of Egypt and the Near East from Leiden University and an MA in Ancient History from Vrije Universiteit Amsterdam.