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Melissa Basdeo has a strong background in human resources, with a focus on recruitment, employee relations, and performance management. Melissa has held various roles at companies such as Steve Madden, DocGo, JCDecaux, Allegria Hotel, and The Walt Disney Company. Their most recent position was at Steve Madden, where they served as the Associate Director of Human Resources. Prior to that, they held positions such as HR Business Partner at DocGo and Director of HR, People Operations at JCDecaux. At Steve Madden, they worked their way up from Human Resources Specialist to Senior Human Resources Manager, where they managed the retail HR team and collaborated with management on recruitment strategies, development plans, performance management, and employee engagement. At Allegria Hotel, they served as the Human Resources Manager and led meetings with all hotel departments, spearheaded recruitment and selection, and conducted internal investigations. Overall, Melissa Basdeo has a diverse range of experience in human resources management.

Melissa Basdeo has a Diploma of Education in Hospitality Administration/Management from Nassau Community College. Melissa also holds a Bachelor's degree in Hospitality Administration/Management from the New York Institute of Technology.

In addition to their formal education, Melissa has obtained several certifications. Melissa completed a course on Performance Management: Setting Goals and Managing Performance from LinkedIn in January 2022. In December 2021, they took a course on Becoming an Impactful and Influential Leader, also through LinkedIn. In 2019, Melissa obtained a certification in Retail Multiunit Management from MOHR Retail. Melissa completed a course on Coaching Employees through Difficult Situations in April 2019, offered by LinkedIn. Prior to that, in October 2017, they received training on Workplace Investigative Interviewing Strategies for HR/ER Professionals from Wicklander-Zulawski & Associates. In May 2017, they obtained a certification on California HR Applying CA Law to Employment Practices from SHRM. Additionally, Melissa is a certified TIPS Trainer through Health Communications, Inc. (The TIPS Program), although the specific month and year of obtaining this certification are not provided.