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Dinusha Ratnayake worked as a Business Intelligence Analyst at Steve Madden starting in August 2022. Prior to that, they served as a Sales Coordinator at Sri Lankan Airlines from November 2012 to December 2016.

Dinusha Ratnayake earned a Bachelor of Science degree in Information Systems from The University of Texas at Arlington in 2018. Following that, Dinusha pursued a Master of Business Administration degree in Project Management at Amberton University, which is expected to be completed in 2021. In addition to these degrees, Dinusha has obtained certifications in Travel and Tourism Consultant from IATA Training in March 2014 and IATA/UFTAA Travel and Tourism Foundation from the same institution in September 2012.