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Shannon Walls has a diverse work experience spanning several organizations. Shannon started their career in 1995 at Stephens College, where they held various roles including Vice President for Advancement, Title IX Coordinator and Special Assistant to the President, and Special Assistant to the President for Philanthropy. In 2004, they joined the Mizzou Alumni Association as the Director of Lifelong Learning, and in 1999, they worked at the University of New England as the Director of Major Gifts.

Shannon Walls received a Bachelor of Fine Arts degree in Theatre Design from Stephens College in the years 1989 to 1993. In 1994 to 1995, Shannon attended the University of Hawaii at Manoa, but did not complete a degree or specify a field of study.