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Joana Serro Ferreira has extensive experience in customer service and support roles. Joana has worked as a Customer Service Representative at STEMCELL Technologies, an Executive Assistant at Nephrovet Ltd., a Sales Assistant at Amcor Flexibles, and a Customer Service Representative at Hewlett-Packard. Joana has also held roles such as Customer Service Coordinator at Redcoon Electronic Trade S.L., Marketing & Account Manager at Z-CARD, and interned at Ulled y Asociados. Joana holds a degree in Advertisement and Public Relations from ESERP Business School and has completed education at Universidade do Minho and Universitat Autònoma de Barcelona.