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Joelene Balquin-Del Rosario is a dedicated professional with extensive experience in program support and customer service. Currently serving as a Program Assistant at STEM ENRG since May 2023, Joelene is responsible for administrative duties that assist program operations and ensure timely project delivery. Previously, Joelene worked as a Loan Opener at Xpress Loans 911 and held the position of Senior Agent at Alyce, where responsibilities included supporting team members and monitoring performance. Earlier roles include Customer Service Agent at Alorica and Information Technology Associate at Accenture. Joelene holds an Associate's degree in Computer Technology/Computer Systems Technology from Bulacan State University.