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Folashade Neri is an experienced professional in customer service, marketing, and public relations, currently serving as a Member Contact Center Representative at Steinbach Credit Union since November 2024. Prior to this role, Folashade held positions as a Customer Service Specialist at Sutherland and Customer Service Representative at Kuda, where inbound and outbound support was provided in a remote capacity. Folashade's marketing expertise was developed during tenure as Brand and Marketing Manager and Brand Manager at Kobo360, focusing on brand strategy and business development. Earlier experience includes serving as an Account Manager at Freya PR and Digital Solutions Ltd, providing consultation services for SMEs and organizations, as well as roles in business development and public relations at Skylar, Inc. and marketing internships at PODIUM INTERNATIONAL. Folashade holds a Bachelor of Arts in Communication and Media Studies with a public relations major from the University of Ibadan and is currently furthering education at Trent University.