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Joanne Mulligan is a seasoned professional with extensive experience in the travel and insurance sectors. Currently serving as a Syndicate Executive (Claims) for Steamship Insurance Management Services Ltd since July 2021, Joanne previously held various managerial and administrative roles at Norwegian Cruise Line from 2002 to 2021, including Guest Relations Manager and Land Coordinator. Additional experience includes positions as Deputy Manager at Rosie Jackson Travel, Ticketing Manager at Time Off, and Bank Clerk at NatWest Bank, showcasing strong leadership and customer service skills across multiple environments. Joanne is adept at managing teams, ensuring operational efficiency, and preparing legal documentation to support claims processes.