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Perry Lee is an experienced Help Desk Specialist currently working at Steamboat Group since October 2020, focusing on end-user workstation functionality and support. Previously, Perry held roles as a Help Desk Specialist and Technical Case Manager at Smart 3rd Party, managing technical support cases and providing troubleshooting solutions. Perry's career began at the State of Colorado, where from August 2005 to February 2018, responsibilities included serving as a System Analyst, leading support for over 700 end users and managing a virtual server environment, as well as performing system administration tasks, including backup management and Active Directory administration.