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Catherine Fonseca has been working since 2003 as a bookkeeper, both for herself and for Heirloom, where they held several roles since 2016. These roles include Senior Inside Sales Representative, where they manage a pipeline of warm leads, upholds the 5-star experience, and books reservations; Guest Communications Hospitality Specialist, where they process all guest communications and represents the Heirloom brand; and Bookkeeper, where they manage financial records.

Catherine Fonseca attended Northolt High but no information is provided regarding the degree and field of study.